CRM Functional Consultant at Nathan Digital

Nathan Digital

Nathan Digital provides career opportunities in digital marketing, technology, and creative fields, fostering growth and innovation in a collaborative environment.

CRM Functional Consultant

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience2 years
  • Location Nairobi
  • Job Field Sales / Marketing / Retail / Business DevelopmentĀ 

Job Summary:

  • We are seeking an experienced and motivated CRM Sales Functional Consultant to join our team. The ideal candidate will have a strong understanding of CRM systems and sales processes, with a proven track record of implementing and optimizing CRM solutions to enhance business operations and drive sales growth.

Key Responsibilities:

  • Analyze and understand business requirements related to CRM and sales processes.
  • Design, configure, and implement CRM solutions to meet business needs and objectives.
  • Provide functional expertise and recommendations regarding CRM best practices and industry trends.
  • Collaborate with cross-functional teams, including sales, marketing, and IT, to ensure seamless integration and functionality of CRM systems.
  • Conduct training sessions and workshops for end-users to enhance their understanding and utilization of CRM tools.
  • Monitor and evaluate the performance of CRM systems, identifying areas for improvement and optimization.
  • Troubleshoot and resolve any issues related to CRM functionality and performance.
  • Develop and maintain documentation, including process flows, system configurations, and user guides.
  • Stay current with the latest CRM technologies, updates, and industry trends.

Qualifications:

  • Proven experience as a CRM Functional Consultant, with a focus on sales processes.
  • Strong knowledge of CRM systems
  • Experience in configuring and customizing CRM solutions to meet specific business needs.
  • Excellent understanding of sales processes and best practices.
  • Excellent communication and interpersonal skills.

Method of Application

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