Debt Collection Agent at Mogo Finance

  • Full Time
  • Nairobi

Mogo kenya

Mogo Kenya offers diverse career opportunities in vehicle leasing and rental services. They seek motivated professionals for roles in operations, sales, and customer service. The company values growth and development, providing a dynamic work environment with potential for advancement.

Debt Collection Agent

  • Job Type Full Time
  • Qualification BA/BSc/HND , Diploma
  • Experience 2 years
  • Location Nairobi
  • Job Field Finance / Accounting / Audit 

What you will do:

  • Send reminders on debt payment deadlines to customers using phone, email, and letters.
  • Process and maintain debt collection correspondences and other documents.
  • Follow the execution of contractual liabilities of customers, provide observation of customer payment deadlines and ensuring the debt is collected on time.
  • Process and maintain precise data on customers anytime, so that other employees can access actual information on debtors, debt remnants and status.
  • Give suggestions on debt collection process improvements.
  • Achieve the set targets
  • Any other duty assigned

What you will need:

  • Diploma/Degree in Business Administration, Marketing, or related field.
  • At least 2 years of relevant experience as Debt Collector/ Customer Support
  • Specialist, or DC Specialist, preferably in a Financial Institution
  • Excellent communication and interpersonal skills.
  • Strong analytical & problem-solving skills.
  • Ability to adapt quickly and work independently.
  • Fluent in English and Swahili

Method of Application

Interested and qualified? Go to Mogo Finance on talent.sage.hr to apply

To apply for this job email your details to admin@jobshandle.com

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