Office Administrator at Brites Management

  • Full Time
  • Nairobi

Brites Management

Brites Management focuses on empowering individuals in their careers through tailored guidance and support. They emphasize skill development, mentorship, and strategic networking, helping clients navigate job markets effectively. With a commitment to fostering growth, they aim to align personal aspirations with professional opportunities.

Office Administrator

  • Job Type Full Time
  • Qualification BA/BSc/HND , Diploma
  • Experience 2 years
  • Location Nairobi
  • Job Field Administration / Secretarial 
  • Salary Range KSh 30,000 – KSh 50,000/month

DUTIES AND RESPONSIBILITIES

  • Attending to walk-in customers, ensuring they are promptly greeted and directed to the appropriate department.
  • Responding to all incoming calls and emails in a courteous and professional manner.
  • Handling inquiries, providing information, and addressing customer needs efficiently.
  • Maintaining a high level of customer service and ensuring customer satisfaction.
  • Acting as the main point of contact between customers, suppliers, and internal teams.
  • Building and maintaining strong relationships with external stakeholders to ensure seamless operations.
  • Coordinating with vendors and suppliers to ensure timely delivery of goods and services.
  • Managing and dispatching correspondence both internally and externally, ensuring timely communication.
  • Drafting and preparing letters, emails, and other forms of communication as required.
  • Ensuring that all outgoing and incoming correspondence is handled efficiently and tracked for follow-up.
  • Ensuring that office operations run smoothly and efficiently, including managing office supplies, equipment, and facilities.
  • Coordinating with service providers to maintain office equipment, technology, and other resources at optimal levels.
  • Monitoring and ordering office supplies to ensure adequate stock levels at all times.
  • Following up with customers post-delivery to ensure they are satisfied with the service or products received.
  • Handling and resolving any issues or complaints raised by customers in a timely and professional manner.
  • Coordinating with relevant departments to resolve customer concerns effectively.
  • Ensuring the reception area and office environment are always clean, tidy, and professionally presented.
  • Overseeing the cleanliness and organization of communal areas such as meeting rooms, kitchens, and workspaces.
  • Managing visitor logs and ensuring proper protocols are followed for security and confidentiality.
  • Maintaining an efficient filing system, both physical and digital, to ensure records are easily accessible and up to date.
  • Assisting in scheduling meetings, managing appointments, and organizing travel arrangements as needed.
  • Supporting the team with various administrative tasks, including report generation, data entry, and document preparation.

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Bachelor’s degree or diploma in business, sales, marketing or a related major is required
  • At least 2 years’ experience at a similar position
  • Strong interpersonal skills
  • Organization and time management skills
  • Proficiency in Microsoft office
  • Attention to detail and a problem-solving attitude

Method of Application

Send your application to recruitment@britesmanagement.com

To apply for this job email your details to admin@jobshandle.com

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