Phlebotomist – Accident & Emergency at Avenue Healthcare

Job Objective/Purpose

Ensure provision of high quality laboratory diagnostic services in the hospital as defined by Avenue Healthcare’s policies, protocols, procedures and standards.

Key Responsibilities

• Confirm and identify patients correctly in accordance with Avenue Group policies and procedures.
• Collect and handle samples carefully, following infection control and lab procedures strictly and precisely in accordance with Avenue Group policies and procedures.
• Correctly label the collection containers with pertinent patient information.
• Ensures that all collection instruments and environments are sterile
• Draws urgent samples immediately for processing.
• Maintains a clean and presentable collection point / phlebotomy area.
• Timely and accurate billing of laboratory services.
• Stock management:
  • Do daily/spot stock counts of lab supplies and report shortages to the Lab Superintendent.
  • Proper storage of lab supplies.
• Conduct phlebotomy procedures on blood donors.
• Fully implement audit recommendations and attain satisfactory ratings in subsequent audits,
• Infection control;
  • Maintain infection control standards in the phlebotomy area.
  • Observe proper disposal of medical waste
  • Disinfection of laboratory surfaces with the right disinfectants
• Observe and practice high quality of service through effective communication, prompt feedback and escalation of any unresolved issues.
• Maintain patient privacy and confidentiality at all times.
• Prevention of lab related errors by following the laid down policies and procedures on sample handling during pre-analytical and post-analytical phases of testing.

Person Specification

• Certificate/Diploma in Phlebotomy
• 2+  years’ experience
• Strong interpersonal and communication skills
• Attention to detail
• Customer focus

Method of Application