Brites Management
Brites Management focuses on empowering individuals in their careers through tailored guidance and support. They emphasize skill development, mentorship, and strategic networking, helping clients navigate job markets effectively. With a commitment to fostering growth, they aim to align personal aspirations with professional opportunities.
Telesales Agent
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 1 – 3 years
- Location Machakos
- Job Field Sales / Marketing / Retail / Business Development
DUTIES AND RESPONSIBILITIES
- Handle inbound and outbound calls to engage with potential and existing customers.
- Promote and sell products or services over the phone.
- Achieve sales targets and ensure customer satisfaction through effective communication and sales techniques.
- Address customer inquiries, resolve issues, and provide relevant information about products and services.
- Maintain accurate records of customer interactions and sales activities in the system.
- Follow up with customers to ensure high levels of satisfaction and repeat business.
- Collaborate with team members to share feedback and enhance overall customer engagement.
- Conduct market research and gather insights to improve sales strategies.
KEY REQUIREMENT SKILLS AND QUALIFICATION
- 1-3 years of work experience as a Telesales Agent or Call Centre Agent.
- Must have experience handling both inbound and outbound calls.
- Familiarity with customer relationship management (CRM) systems is a plus.
- Strong communication and negotiation skills.
- Ability to work under pressure and meet sales targets.
- Excellent problem-solving abilities and attention to detail.
- Positive attitude, self-motivated, and goal-oriented.
Method of Application
Send your application to recruitment@britesmanagement.com
To apply for this job email your details to admin@jobshandle.com