Training Assistant at Calltronix Contact & Training Centre

Calltronix Contact & Training Centre

"Calltronix Contact & Training Centre is dedicated to shaping careers through tailored training and fostering growth with diverse employment opportunities. Join us to embark on a journey towards professional fulfillment and success."

Training Assistant

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience2 – 3 years
  • Location Nairobi
  • Job Field Human Resources / HR 

REFNO: CSE-CC-006-07-2024

The primary tasks, duties, and responsibilities of the Training Assistant are.

  •  Design, lead, and execute effective learning programs and talent development strategies across the company.
  •  Pilot the development of management training programs for the organization.
  •  Create a culture of continuous development and monitor and evaluate the effectiveness of the training programs.
  •  Utilize available resources to organize, develop, and prioritize learning plans and curricula that align with organizational strategic priorities.
  •  Provide regular reports on learning impact in the organization.
  •  Responsible for managing the overall performance of new and ongoing development initiatives and training programs.
  •  Manage skills training for individuals and groups to ensure all employees are keeping up to date with required skills.
  •  Design and administer skills gap assessments with employees to create individualized training plans needed to strengthen their existing skills or learn new ones.
  •  Maintain and improve employees’ job skills to prepare them for greater responsibilities requiring advanced skills.
  •  Build/update a training portal and learning management systems (LMS).

Desirable Skills & Qualifications: 

  •  Degree in Business Administration or any related field
  •  2-3 years’ work experience as a Training Assistant is desirable.
  •  Excellent communication and interpersonal skills
  •  He/she must be highly motivated, well organized, detail-oriented, creative and innovative, and possess good time management and multitasking skills.
  •  Strong presentation & articulation skills
  •  Team player, high on execution and strategy
  •  Commitment to further training / continuous learning and development
  •  A strong understanding of Contact Centre best practices

Method of Application

Interested and qualified? Go to Calltronix Contact & Training Centre on to apply

To apply for this job email your details to